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Joined: Nov 2006
Posts: 196
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Joined: Nov 2006
Posts: 196 |
umg:
Gurin (if he's even still following this thread) lists himself as "Owner/Manager" in his profile and based on his post I'm pretty sure he's not a telecom tech. A call to Mitel Tech Support isn't going to help solve his problem, even if they talk to him. He needs an experienced tech on site to troubleshoot his issues.
Anyway. let's hope he's already taken that advice and we're not seeing him respond because his system is back in service and he doesn't need us anymore... though it would be nice if we got a followup post.
Harry at Telecom Equipment & Consulting Specializing in Mitel systems for the Hotel/Motel industry www.TECHarry.com
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
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Tech support?? Tech credits??? You can't talk to Mitel unless you're a dealer, and you've got a tech ID to get past the auto-attendant! If anyone could call tech support, there'd be a lot less posting here!
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Joined: Nov 2008
Posts: 61
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Joined: Nov 2008
Posts: 61 |
I agree with the above, I don`t think the answer should be to call Mitel for support unless the product is under warranty and you are a dealer.
unemployedmitelguy
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