atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems Help with Mitel "Major Alarm"

Well, that's AT LEAST 2 of us that have been down that road. I drove 223 miles, EACH WAY, one not-so-fine day because of a GFI breaker that was tripped by some YO-YO contractor that plugged in his JUNK hammer drill! Guess it could have been worse, the trash on the power line might have driven the bay 'around the bend" so to speak.

I have not been doing this as long as some other members on this board, but as a tech who has worked on several systems, I will admit that there are some where a tech-savvy customer can "reverse engineer" programming (though I have had to fix such a system on more than one occasion where they customer already worked on it themselves).

However, the Mitel is not one of these systems. The programming is a lot less intuitive, especially if you have had no training explaining how to interpret the programming screens, much less how to program your settings. That's even assuming you can get into programming...I sincerely doubt that they left the password as the default (few installers ever do).

I do hope that it is as simple as said earlier by lightninghorse and it is just a power strip. Either way, as mentioned earlier by Jim Bennett, some things are not optional. Your phone tech is your friend. You should renew your contract.

I don't know if you should renew your contract, but surely someone with some certification should be called to troubleshoot.

As far as I know, most telephone techs aren't renting out rooms to strangers in their homes. Likewise hotel staff shouldn't be working on phone systems.

JMHO