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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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OP
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
My customer lost power so they had to change the time. I know they are doing the right steps, but she says the changes won't take. Anyone else ever have this issue?
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Joined: Mar 2001
Posts: 577
Member
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Member
Joined: Mar 2001
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Z, I have never ran into this problem, but know of others who have.
1 case it took defaulting the system to correct problem. 1 case required new software, another case just took unplugging system for a few minutes and powering back up.
If this is old DR software, make sure you have good programming records.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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OP
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
It is some older MICS software, 1 or 2 I think. They had a power outage and have not been the same since
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