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Joined: Dec 2003
Posts: 86
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Joined: Dec 2003
Posts: 86 |
Customer switching from Panasonic KSU to Norstar. Mics start dn will be 100 so they can keep old extentions. Problem is the CP 100 will not allow mailboxes from 110 to 119 (comes up invalid mailbox, and would like mbox and extention to match). Any reason why or is their a sollution. Responses are appreceated.
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Joined: Aug 2004
Posts: 1,609 Likes: 29
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Joined: Aug 2004
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You have to log onto the CP with a computer and change an option under System Properties. I can't remember what the option is called off the top of my head, but it is some kind of prefix that is set to 11 by default. This of course prevents you from creating any mailboxes that begin with 11.
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Joined: May 2005
Posts: 354
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Joined: May 2005
Posts: 354 |
I think you ran out of MB's. Unless you added the key codes for additional seat lics. then you should have either 8 or 10 MB's with the Call Pilot.
You can find out your capacity by logging into the CP 100 (Feature 983) then pressing 44, then view. The CP 100 will tell you how many MB's you have.
I also would not do a starting DN of 100 because your General MB will land on 100 and also your system manager MB will land on 102. Your safer starting off with DN200 and having your customer deal with 200's.
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Joined: Aug 2004
Posts: 1,609 Likes: 29
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Joined: Aug 2004
Posts: 1,609 Likes: 29 |
We've set up a couple different systems with DNs in the 100 range - no problem.
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