|
|
Joined: Nov 2003
Posts: 1,310
Member
|
OP
Member
Joined: Nov 2003
Posts: 1,310 |
Have a client who manually turns on night service before leaving for the day (Flash VM). On Monday (after the weekend), client indicates Night Service has been turned off. No one has access to the business during the weekend.
Anyone heard of this issue before?
D. Ocean
Miami, FL
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Jan 2005
Posts: 826
Member
|
|
Member
Joined: Jan 2005
Posts: 826 |
Could there be another service configured to activate automatically over the weekend? ------------------ BCM Guy www.BCMguy.com Learn more about the Nortel Networks Business Communications Manager HERE !
|
|
|
|
|
Joined: Nov 2003
Posts: 1,310
Member
|
|
OP
Member
Joined: Nov 2003
Posts: 1,310 |
I don't think so. I recently took over this client from another vendor...not sure of every parameter.
What to look for?
D. Ocean
Miami, FL
|
|
|
|
|
Joined: Jan 2005
Posts: 826
Member
|
|
Member
Joined: Jan 2005
Posts: 826 |
Look at the configuration of the services. There are six of them that can be independantly set to manual, auto, or off. If a service is activated manually, the service mode WILL still change at the start time for a service configured as 'auto'. ------------------ BCM Guy www.BCMguy.com Learn more about the Nortel Networks Business Communications Manager HERE !
|
|
|
|
Forums84
Topics94,284
Posts638,768
Members49,765
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (James D.),
133
guests, and
311
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
