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Joined: Oct 2006
Posts: 9
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Joined: Oct 2006
Posts: 9 |
I am getting an arrow blinking on several sets; no ringing, but it looks like there is an incoming call. When the user goes off hook, there is nobody there? There are three sets I am dealing with right now. Each set is on a seporate DTI card, but in the same office area, serviced by the same 11C switch. My software is v23.55 I have tried disconnecting the Line cable from the set to the switch; thinking that there may be static. I have disabled and re-enabled the sets and moved to an new TN. One set has been replaced with a new set (M2616)? Has anyone ever experianced this?
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Joined: Feb 2006
Posts: 598
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Are you using SCR's or MCR's?
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Oct 2006
Posts: 9
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Joined: Oct 2006
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Joined: Oct 2006
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I forgot to mention that I am getting dropped calls also. We are running wireless in our WAN. I double checked the programming on each set, they all are programmed to SCR on key 0 since 1999.
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Joined: Oct 2006
Posts: 9
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Narrowed it down to outside equipment configuration issues and latency...problem multiplied as the installation was moving forward. Thank you for the help anyway.
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Joined: Feb 2006
Posts: 598
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Most weird troubles like this end up never being the interconnects problem. Though we spend multiple hours trying to fix it.
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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