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on a BCM400 3.7 , what would cause the lights on front panel to flash and lock up voicemail, happens every couple of weeks at customers site.
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Former Moderator-Nortel
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Former Moderator-Nortel
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Happens every approx 2 weeks??? It is called a memory leak. ( BUG ) You need a patch for your BCM. The memory "leaks" all over itself and it takes about 2 weeks to "throw-up". Then Lock-up.
Re-boot usually brings it back up again. The fix I used until Nortel finally got me the patch was to have it Auto-Reboot every Sunday @ 3am. If it rebooted every week, but locked-up every 2 weeks, the problem went away. But - Nortel does have a patch for that now. Install Patch.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Feb 2007
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i tried the patches and the reboot every sunday, to no avail , problem seems to happen more often now, every couple of days.
Any Suggestions !!!!!!!!!!!!!!!!!!! ?
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Is it wall mounted or in a rack? If it is on the wall it may be getting too hot. Are the fans clean? Is it on a dedicated electrical circuit? Is it on a UPS? What do the event logs say?
Just some things to check.
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it is rack mounted , on a ups , ups is on a dedicated circuit, have not checked the codes.
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Part numbers NT7B10AA last two letters
ED/EE/EF/EG/EH/EJ
If it has been upgraded to 3.7 the bft tray could be your problem.On the tray the caps will be green and leaking.If the caps are blue this is not our problem
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Joined: Feb 2007
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the caps are blue, what next?
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If you've put all the patches on then I would backup the switch and reimage the hardrive
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