|
|
|
|
Joined: May 2004
Posts: 335
Member
|
OP
Member
Joined: May 2004
Posts: 335 |
AN MICS 4.0 WITH A 4.0 NAM AND A NAM FOR A CALL CENTER. WE INSTALLED IT IN DECEMBER HAS BEEN HAVING TROUBLE SINCE ABOUT FEBRUARY. IT KEEPS TELLING THE CALLER "THEY HAVE DIALED AN INVALID EXTENSION" OR "THAT IS NOT A VALID COMMAND". iF YOU DIAL IT AGAIN IT GOES TROUGH MOST OF THE TIME. SOMETIME YOU NEED TO DIAL 3 OR 4 TIMES. WE'VE ADDED A SLIGHT DELAY BEFORE THE A.A. GREETING BUT IT DID NOT HELP.
WE'VE REBOOTED, INITIALIZED, REPROGRAMMED AND REPLACED THE NAM, THE 4X0s, (NO T1)THE KSU AND THE SOFTWARE, I BELIEVE IN THAT ORDER. NATURALLY THE TELCOS INVOLVED SAY THEY'RE CLEAN. PLEASE HELP.
Punch down all your damn pairs!..........(please).
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: May 2007
Posts: 231
Member
|
|
Member
Joined: May 2007
Posts: 231 |
4.0 is flaky on ksu software side 4.0 nam should be iether d or e
|
|
|
|
Forums84
Topics94,284
Posts638,772
Members49,765
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
168
guests, and
301
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
