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I installed Ip Ext card on KXTDA100 in Houston
Client wants to use IP Phone at his home in LA.

In Houston client has Netopia Router (3346N).
I assigned card IP address of 192.168.1.110 and assigned gateway. I tested the phone in his office on local network and works fine.

When I take phone to my office it does not see the PBX. (Poor LAN connection message)

I called Tech Support and they checked all the settings on PBX. They are fine. They mentioned that I have to have VPN in order this phone to work.

Client has simple DSL line at home. what is way to connect this phone in LA (Since I can not go to LA)?

If VPN is the only way to connect this phone. Is it easy to setup remotly?

Thanks

you can buy the approved routers reg the phone before hand .Set up the slave router and ship it out just have to have ppoe log in info before you ship it and yes you can remotely program the slave router once in place.Easy nothing is easy.

sp, you have to have at least 1 fixed IP address for a vpn to work.
As digitgrabber said you can set up 2 routers and ship one to LA.

You will have to log off the phone's ip on system now and assigned a new one to the address of remote site as this will have to have a different ip range as local office.

For remote setup you would have to have a fixed IP address in LA to remote to as if the vpn is not setup you have to access unit from a external IP all so if vpn goes down a ip to remote to in LA would be handy.

Good luck with it

my original post assumes that the host router has already been set up on a static ip and all.
and the card is all happy and working and tested
ans the phone works locally.

Digitgrabber, I am not knocking your post, just expanding on what you said.

Maybe I am one of these old engineers who assumes nothing.thats what 25 years in this business does to you

I didn't think you were knocking me .Over on this side of the pond you need Multitech routers
or you'll get no help from technical and
its getting to the point that using dsl and broadband (cable) is a crapshoot because a lot of the players now(over here in USA) are not shipping dumb modems they are a modem router combo and it is very hard to dumb those combo routers down to the point were the vpn units are doing what they are intended to do on a static ip.I just ran into this with att dsl could not get ppoe to work and customer had to scrap att and get roadrunner in its place because in there location they had plain old motorola docsis modems still. DG
any more and we all know that out vpn router must

Can you not install your own dsl modem with built in vpn or do you have to use the one supplied or bridge the supplied router to the vpn router?

we tried exactly that the client was in mississippi and we shiped an old faithfull westell 2200 dsl modem that we had left over and it did not work on att network fancy that.
and if multitech had such a modem /router
that would be great.I realize other router modem might /will work but key word is multitech.bridging was not an option because
it messed with vpn settings.