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Joined: May 2003
Posts: 582
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OP
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Joined: May 2003
Posts: 582 |
Hello,
Has anyone set up a single digit dial to a cell phones off a Stratrgy DK Voice Mail?
If so any issues with CO lines locking up?
Thanks
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Joined: Mar 2005
Posts: 183
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Joined: Mar 2005
Posts: 183 |
yes I have in the extension box of a mailbox I just put @f--9xxx-xxxxx----H and of crouse this was using centrex lines. @ = not using mailbox as normal f=flash 9 to get dial tone xxx-xxxxx=cell number H = disconnect --- = pauses
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Joined: May 2003
Posts: 582
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OP
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Posts: 582 |
So I guess you made a mailbox for the "cell phone" routing? (Press 1 to reach Joes Cell Phone)
How did you determine the number of disconnect pauses?
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Joined: Oct 2005
Posts: 788
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Joined: Oct 2005
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Phil
SCCE, TTA, CTP
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Joined: May 2003
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I guess I don't understand the disconnect sequence - the caller presses x and then the system grabs a CO line and externally transfers the call on another CO line to the cell phone. So effectivley we have 2 CO lines in use.
At what point does the disconnect "string" come into play - obviously we don't want the call disconnected until the call is over so does the DK VM monitor the line and then apply the disconnect?
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Joined: Jun 2005
Posts: 2,705 Likes: 7
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Joined: Jun 2005
Posts: 2,705 Likes: 7 |
The disconnect string in the vm extension is for the Voicemail to hangup and transfer the call, not for the DK to hangup. And yes, you use 2 lines.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Do you have a DK or CTX/CIX? They don't use the same rules.
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Joined: Aug 2005
Posts: 327
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What the difference using @f--9xxx-xxxxx----H and #45,xxxxxxxxxxH ?
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Joined: Feb 2005
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tmerier, that string is to be utilized for Centrex line transfers. It will in fact "Flash" the line to get new dialtone and dial the number then disconnect from the DK, ie....doing a Centrex transfer.
Best if Centrex is used, there will be a sizable drop in volume when the two non-centrex co lines are conferenced together and connected to the cellphone.
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Joined: Aug 2005
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Alright i see, i read a little back. Thanks
:banana: :db:
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