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Joined: May 2007
Posts: 35
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Joined: May 2007
Posts: 35 |
I have a DK424 ports 000-079
My VM is on ports 240-245, so I have each one of the ports forward.
When I call ext 240 from any phone in the office it hunts to the next port like I want, except on my phone at EXT 200 (The operator). For some reason it does not forward to the next port in the hunt.
I also have a Phantom Ext 7234 on one of my phones that forwards all calls immidiatly to my vm when it is called. This again works fine when calling from any phone at the office, except for the operator phone.
Any suggestions on what to do?
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Joined: Feb 2007
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Joined: Jun 2003
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Moderator-Toshiba
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Moderator-Toshiba
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Joined: Dec 2006
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Question is, are you forwarding the vm ports using prog. 33, *40? What you are talking about sounds like operator ext/dss cfwd override. That does not affect prog. 33 or *40 which is what the VM ports should be programmed to hunt with.
-Pat
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: May 2007
Posts: 35
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Joined: May 2007
Posts: 35 |
The ports are forwarded using Prg 33.
Then the phone itself is forwarded using #601 directely to my vm.
I changed the LED and now it works perfect.
Having the LED on prevented the DSS from seeing the hunt and the forward.
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