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#207371 10/08/02 09:59 AM
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I have this system with a caller ID system. Recently my ID system has failed. I have caller ID coming into my location but not through the phone system. Any suggestions on how to get it back. I have a 1480-00 Caller ID Interface. Is there a battery to the system?

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Have you done a reset?

Have you tested that CID is coming from the CO?

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first check to see if CID is still coming in.
>connect CID device on line and check.
>conect buttset on call into system, after first ring should hear a tone then hear second ring.
>If using ISDN to POTS then check config from Telco.
>connect laptop to DB9 port setup hyperterminal to recieve see if you get any data.


Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

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