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Have a customer 2 hrs from the shop, he is saying when he tries to check CID answered 659 or CID unanswered 635 the screen has all 0's. The CID works ok but cannot check 659 or 635. The sts does have flash VM with live day answer. If the VM answers the call it should still be recorded in the CID memory, right ?
Thanks Gary S.
Gary Stevens
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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
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Depends on the phone system software version. It used to be only the phone or phones that the call rings on could see the stored cid info. Also if the vm answers it..it is an answered call not unanswered.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Jul 2004
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Fl 05 BTN 21 needs to be enabled
Scott
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system is stse r 2.00. installed last week.
Gary.
Gary Stevens
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Joined: May 2002
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See the Vodavi FAQ's pinned at the top of the category. Let us know if it helps or not.
Retired phone dude
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Joined: Apr 2009
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Thanks again for all the help, will try next time on site. You guys are much better then Tech S.
Thanks to all, Gary S.
Gary Stevens
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Joined: Feb 2009
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Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
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You guys are much better then Tech S.
discovering the high level of help here is what really attracted me to this site too!
- Dave S. -
You can never appease your ideologue opponents.
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