|
|
|
|
Joined: Nov 2001
Posts: 81
Member
|
OP
Member
Joined: Nov 2001
Posts: 81 |
I have a problem on a NEC2400 where after a call is answered and then transferred to a station it will now forward to Voice Mail.
Example. Call from outside to station A.
Station A answers and tranfers to Station B. Station B will ring forever without forwarding to Voice Mail. If i call station B from outside it goes to Voice Mail if no answer ok. Or if i call Station B from Station A internally it will go to voice mail ok. I tried this on 2 different systems with the same problem. Any ideas would be appreciated.
Thanks
Mark
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Nov 2001
Posts: 81
Member
|
|
OP
Member
Joined: Nov 2001
Posts: 81 |
Have tried ASYD bit that affects the maximum number of forwards in the system. The max is 5.
SYS 1 INDEX 5 BITS 1,2, AND 3 AND SET IT FOR THE MAX OF FIVE TIMES.
And still no luck...
|
|
|
|
|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
|
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
I will ask your question @ the NEC forum & see if someone can help. I'm limited in my 2400 knowledge.
|
|
|
|
|
Joined: Oct 2002
Posts: 597
Member
|
|
Member
Joined: Oct 2002
Posts: 597 |
could it be a transfer recall issue just an idea?
|
|
|
|
|
Joined: Nov 2001
Posts: 81
Member
|
|
OP
Member
Joined: Nov 2001
Posts: 81 |
I think I found it under Blind transfer to Station.
ASYD - System 1, Index 69, Bit 0
and
ASFC
SFI 103 - 0 uses Index 140 for the timer
and 1 uses Index 247 for the timer
SFI 104 - 0/1 - Teh transfer destination station is continuously rung/C.F. Don't Answer is executed if it is set at the transfer destination station.
Just got to test this out now - but it looks like this should fix it.
Thanks for all the help.
|
|
|
|
Forums84
Topics94,287
Posts638,792
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
161
guests, and
276
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
