atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems 2000 IPS

Im working on this site w/ an IPS, and im trying to print some SMDR's, im use to the 2400, and trying to program this thing is a nightmare, im using Matworx. It took me two days to figure out the call forwarding-n/a and busy, anyway...i need to print some SMDR...help please. oh, is there any other way to program this thing besides using CAT

SMDR is usually generated by a AP00 card or you can use one of the 2 serial ports on the MP, but those are normally is use already(internal modem & MAT connection). You can program through the phone, that is my preferred method.

drpbx...thanx, but how do i print out or display the report...the manual showed me how to program what i want in the reports, but how do i print out or display on screen.

It really won't generate reports, it will only print raw smdr data. Are you getting anything to print at all? What are you using to collect the data?

i havent found the command to print, so i havent been able to print anything yet.

There isn't any command to print. The system just prints raw smdr data on the fly.

You should be sending the data out from the AP00 via cable to a printer in which case it would print every call out or you should be sending it out to a PC with collecting software such as "Callwhere for Windows" or "Tappit" or maybe even a Summa4 which is a call accounting device that actually costs the call. These external devices are what generates the reports.

Testing is usually done by connecting a laptop (or PC) running a terminal emulator such as Hyperterm or Procomm to the proper port on the AP00B or the MP card. This is to verify that you are getting "clean" records *before* connecting to the computer running the call accounting software.