atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems 2000 ivs Direct Trunk Access Prob

I added a new trunk to a 2000IVS, with the
same settings as all the others. I gave the
trunk a "name" in CM3019 so I could access
it directly. Well this one refused to work.

When I enter the Direct Trunk access code
and then the 4-digit "name", I get reorder.

A butt set on the trunk pulls dial tone.
Incoming calls to that trunk go to a DIT
destination - and that works fine too.
(It isn't used outbound).

All the settings seem to be the same as
other trunks which work with this feature.

Anybody have an idea of where I could
look next?

Thanks,,

All trunks must be in a trunk group. Even if it is a 1 member truck group.

------------------
Oh Lord, Thy Sea is SO Great
& my boat is SO small.

DrPBX,

Thank you for the speedy reply. I checked the
programming, and the only reference I found for trunks begin in a group was CM3009 -
All the trunks were listed as "NONE".

The trunks were all in the same Route and Tenant.

I moved this trunk to an adjacent LEN,
and access worked. Moving a good trunk to
the original LEN didn't work (hardware?)

An engineer I work with suggested
doing a system reset..and that...fixed it.

Something I hope I remember for the future..