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Joined: Jun 2008
Posts: 10
Member
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OP
Member
Joined: Jun 2008
Posts: 10 |
Hello,
Using AD-40
Would like to setup the following:
After autoattendant answers, Incoming Caller waits or press 0 the call would be transfer to external #
How to setup?
Thank you.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Create a virtual extension & set it to call fwd all to the external number. Virtuals are created in CM11. Hope this helps.
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Joined: Jun 2008
Posts: 10
Member
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OP
Member
Joined: Jun 2008
Posts: 10 |
Hi,
Thanks for the help.
When the call is being forwarded the caller hears a bunch of dialing tones.
How to disable the dialing tones when call is being forwarded?
Thanks again.
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