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Joined: Oct 2004
Posts: 684
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OP
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Joined: Oct 2004
Posts: 684 |
User choose to not be in the directory, how can I go back and change that?
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
Not knowing what unit your talking about I would default that box, or delete it and then recreate it.
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Joined: Oct 2004
Posts: 684
Member
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OP
Member
Joined: Oct 2004
Posts: 684 |
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Joined: Feb 2004
Posts: 323
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Member
Joined: Feb 2004
Posts: 323 |
Type their name in under mailbox programming or you coud reset the user's tutorial from thuser options by dialing 9. Kerry ------------------ ![[Linked Image from commsmith.com]](https://www.commsmith.com/images/sign.jpg) CommSmith \"Forging telephone and data solutions.\"
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Joined: Oct 2004
Posts: 684
Member
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OP
Member
Joined: Oct 2004
Posts: 684 |
Ended up just resetting the mailbox, typing in their name did not work.
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Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
The name would have to be typed in at the second (last) name field, using whatever (last or first) name reference the callers are prompted to use. Then, the mailbox also must have an actual name recorded in order to be listed in the directory. If there is an @ in the beginning of the (last) name field, they will not be listed in the directory. ------------------ ![[Linked Image from sigcomsys.com]](https://www.sigcomsys.com/sw/swchannel/images/HOMEPG_4269.GIF) | Signal Communication Systems - Fresno, CA | | Telephone Systems, Voicemail Syste... & Data Cabling - Central Valley, CA
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Joined: Oct 2004
Posts: 684
Member
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OP
Member
Joined: Oct 2004
Posts: 684 |
thats what I thought..but it didn't work, I typed in the last name, tried putting the numbers for the last name, name was recorded. almost had to break out the BFH.
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