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#35777 01/12/07 07:10 AM
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Our testing has been completed today and the result is this. From what we can tell, fax detection on a DX120 feature set 17 does not work! Comdial engineering has been notified.
We are now waiting on fix. Does anyone know if the DX120 upgrades will be done by changing out microchips, or do they have flash memory that can be reflashed?


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#35778 01/12/07 07:27 AM
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Flash memory upgrades. I hate fax detection.


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#35779 01/12/07 09:24 AM
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Me too. This is what makes people not buy new release products. How could this be missed in beta testing?
Mark

#35780 01/12/07 06:11 PM
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Wait a minute. Did I read that correctly? Are upgrades going to be via flash upgrade instead of changing out chips?

I haven't read thru the documentation yet, so if it specifies in there, that's why I haven't seen it.

#35781 01/13/07 02:29 AM
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I didn't see it anywhere in the documentation I've read. Which do you prefer and why? I've found both to be pretty easy. (after I mashed a few chips doing it without my glasses)

#35782 01/13/07 05:23 AM
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Well, I would prefer flashing software, so you don't have to get chips from Comdial.

What do you mean you've found both to be pretty easy? You must be referring to something other than the DX80 and DX120, unless I'm missing something.

#35783 01/13/07 06:18 AM
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no I mean some systems use a flash and it's easy and changing chips is no problem either. Your right the flash would be better, no having to order chips. But don't they make you buy like a 5 flash licence or something?
Mark

#35784 01/13/07 08:45 AM
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Details for upgrading, when available, are contained at the end of the latest srn dx-120 release 17.

#35785 01/29/07 03:25 AM
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We are 4/4 on bad units with fax detection. It works just fine w/ an external fax switch, even a DX-80 works. Feel like this is a soap opera, and I don't like soaps.

#35786 02/05/07 10:08 AM
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There is new firmware out I17 with new PC-DBA too. They are available on the website. This update resolved all of our issues with the fax detection. Takes about 1/2 hr to load is the only drawback I can see to it. Good Luck All!!!

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