atcomsystems.ca/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems Dx 120 Ringing issue

Print Thread

Rate Thread

Dx 120 Ringing issue #40372 02/03/09 12:49 PM
Joined: Feb 2009 Posts: 3 new jersey patrickc OP Member
OP patrickc Member Joined: Feb 2009 Posts: 3 new jersey	Problem: Incomming call rings in, LED does not flash on line key, but when key is selected youre connected to incomming call. Found: If line/lines with problem are removed from ports and a cold start is implemented, LEDs begin operating again for a period of time. ANY input would be greatly appreciated. patrick

Atcom VoIP Phones

Best VoIP Phones Canada

Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Re: Dx 120 Ringing issue #40373 02/03/09 01:01 PM
Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS	Just had this today...measure your ring voltage. My location had 70-74V ringing and would not ring the KSU/Buttset. If you picked up the line the caller was there.

Re: Dx 120 Ringing issue #40374 02/03/09 01:06 PM
Joined: Feb 2009 Posts: 3 new jersey patrickc OP Member
OP patrickc Member Joined: Feb 2009 Posts: 3 new jersey	Was told today by CO vender that voltage was 52v ringing and that is sufficent. Its not, correct?

Re: Dx 120 Ringing issue #40375 02/03/09 01:15 PM
Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS	Absolutely not. 90-105V is appropriate. Hook a plain old 2500 telephone set to the line and it won't ring.

Re: Dx 120 Ringing issue #40376 02/03/09 01:25 PM
Joined: Feb 2009 Posts: 3 new jersey patrickc OP Member
OP patrickc Member Joined: Feb 2009 Posts: 3 new jersey	Thank you very much for your time and information. patrick

Re: Dx 120 Ringing issue #40377 02/03/09 01:45 PM
Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS	No problem..that's why we're here. Let us know the outcome.

Re: Dx 120 Ringing issue #40378 02/10/09 09:47 AM
Joined: Dec 2006 Posts: 23 SouthEastern Pennsyvania Captainobvious Member
Captainobvious Member Joined: Dec 2006 Posts: 23 SouthEastern Pennsyvania	Sneaky telco... "Its not our fault, its on your end..." Heh. Good advice RBF

Moderated by 5years&counting, jwooten, RATHER BE FISHING

Hop To

Link Copied to Clipboard

Forum Statistics

Forums84

Topics94,287

Posts638,784

Members49,767

Most Online5,661
May 23rd, 2018