atcomsystems.ca/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems Interchange UM configuration

I tried it, and the vm wouldn't run either. Had to apply a patch (new vmservice.exe). However it doesn't seem to be relevant. Isn't SMS related to text messaging and cell phones? Regardless, it won't work as there is nowhere to configure the password.

I had someone recommend I setup an SMTP server right on the voicemail and use it to send emails out, something like https://www.softstack.com/freesmtp.html

I'll try this and post the results next week...

In Keyvoice terminology, SMS is the acronym they use for Single Message Store, as opposed to DMS (Dual Message Store).

Justin

Sorry it didn't work.. Was just a guess...
My understanding is that if the vm.cfg option is not recognized by your version, it will exit on boot. The version info should have been 12.1.6086.05 or greater (the .05 part). If you got the patch, did your get the ready service patch too? (I don't recall if that is required or not, but it should stop the ready folder from backing up if you pull the NIC cable on the machine or have bad email addresses in your MB configuration)

++++Examples of VM.CFG option.+++++++++

sms host friendly name = Voicemail (the friendly from name)
smshost email address = [email protected]
(actual email sender)

But Hey! what do I know

I installed an SMTP server on the voicemail PC, set to not require authentication. It works just fine via 'testSMTP' but still not working when you leave someone a voice message. They never get the email, and the \vm\ready folder is collecting files still.

I tried deleting contents of the ready folder and rebooting, no good.

I'm going back there tomorrow to fiddle around with it some more...

How do I get (or verify that I have) the ready service patch? I'm guessing I do not have it; on the occasions we have lost Internet access, the ready box fills up and users receive "empty" voicemail notifications.

Also, I located the specific error in vmstart.log; "Unknown option ([email protected]..." followed by "Error in configuration file". I'm using version 12.1.6086.1, so I'm not sure what is causing the problem.

I finally got this working. I had to change the SPTP host field in the mailboxes Email tab from the IP address of '127.0.0.1' to 'voicemail'. Not sure why it didn't like the loopback IP address, it worked with testSMTP.

This is the SMTP server I installed https://www.softstack.com/firstmailsrv.html . The customer just has to purchase the full-version for $69 or it quits working after 30-days.