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Joined: Jun 2006
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Hey guys- we have a 600 - and if one digital phone(1) is talking with an outside party via a PRI line- and then we conference in another digital extension(2) Number two can barely hear the outside party until number (1) hangs up. Then they can hear them just fine- any thoughts?
Thanks
j
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Joined: Nov 2004
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Moderator-ESI - Executone
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Moderator-ESI - Executone
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Have ESI turn up the conference bridge
ESI calls it 'summing'
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Jan 2006
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You can actually try getting into programing via a phone and enter 9821(conf mode) by default it is set for summing, you can change it to loudest and sometimes that helps , if not like nonameyet said call ESI
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Joined: Mar 2008
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Just a shot but I would make sure latest SW is installed as I had same problem once on a 600 and it cleared it up.
Mike Peck
Seacom Inc.
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Joined: Jun 2006
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thanks- I appreciate it- will give esi a call
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Joined: Jun 2004
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Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
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jgosney, did you get this problem resolved?
Thanks!
Justin
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we are upgrading the sw version soon- so hope that takes care of it- if not- will try the summing.
Thanks
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Joined: Jun 2006
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we upgraded and it is working a little better- I think there are some issues with the Soundstation
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Joined: Nov 2004
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Moderator-ESI - Executone
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Moderator-ESI - Executone
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Originally posted by jgosney:
we upgraded and it is working a little better- I think there are some issues with the Soundstation Your Original post said You were having issues with Digital Exts?
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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