web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2008
Posts: 3
Member
OP Offline
Member
Joined: May 2008
Posts: 3
Have a customer with 2 of these phones that is determined that she can have Music On Hold without paying the Centrex company to pipe the music down. Sent her a Music On Hold player with regular phone jacks inputs to test and she notified my that her phones use a prong jack. Any advice as to what phone cable end is used and if there is an adapter made to go from her cable to a standard phone jack....or advice in general on adding music on hold to these phones.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: May 2005
Posts: 456
Member
Offline
Member
Joined: May 2005
Posts: 456
Sorry- The only possible way she could add music on hold is to leave the phone off the hook and connect the curly cord to a player with the appropriate adaptors, but that sort of defeats the purpose of "hold" altogether. When you place a call on hold with on one of these sets, the caller is not at your site anymore- they are only connected to the Centrex provider. So there is no way to play music to the caller without the Centrex provider's help at their end.


Brian Dunne
ETC Telecom
www.etctele.com
Joined: May 2008
Posts: 3
Member
OP Offline
Member
Joined: May 2008
Posts: 3
Thanks.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,097 Shoretel
187,703 CTX100 install
186,792 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
pvj 4
Who's Online Now
0 members (), 89 guests, and 251 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5