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Joined: Mar 2008
Posts: 35
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OP
Member
Joined: Mar 2008
Posts: 35 |
I am attempting to set the email notification for a mailbox. Has anyone gotten this feature to work? Did you use an internal mail server or an external one?
We are attempting to get it to work using an external mail server. Enabled email notification in both COS & mbox. Entered smtp ip address, email, SMTP user id & password. I checked with Vertical Tech Support (basically they say it's the internet provider not allowing it to be sent on port 25 & that it works fine on internal mail servers) and the internet provider (who tells me nothing is blocked on port 25). I'm at a loss on how best to proceed or what to do next.
Thanks!
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
The external mail server may not recognize the "sender" and is blocking the emails. Are they showing up in some admin box somewhere maybe?
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Mar 2008
Posts: 35
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OP
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Joined: Mar 2008
Posts: 35 |
I checked all of our email addresses that we have that I am aware of (which should be all of them) - I've not found any messages returning back to me that said they are not able to be sent.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
This may be an obvious guestion but have you tried sending from a laptop while connected to the network port that the SBX uses?
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
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