atcomsystems.ca/forum Forums Other TDM Phone Systems Vertical Telephones & Systems SBX Basic Programming?

The Encore CX programming was the same general structure as almost all the Vodavi/LG systems ever made. It is cumbersome though to try to keep corolating that structure to the SBX. Such efforts only serve to confuse me when I try to apply Vodavi models to Avaya, Toshiba systems, etc.

As far as templates go, I am still trying to decide on my own SBX template when we now have the 16 port cards and EKSU. Perhaps several templates are going to be requred.

OK, so, You guy's make your own template...anybody want to email it?

I guess what I'm feeling bad about, is, I'm reading all the negative comments about what Doesn't work etc.

I try to mess with the one in the office every other day or so an hour here and there, we do have our 1st Install coming up soon, I just don't want to look Stupid...

You won't look stupid as much as you will feel stupid!

Some hints.

Auto Attendant is a disa function not a co line ringing function. You can ring to a greeting but that is all you will get. In order to have a CCR you have to assign the greeting in DISA and then the same number CCR comes into effect.

Don't try this thru the phone...I am telling you stick with the PC admin program.

Thanks, Derrick :p

I'll be glad to. PM me with your email addy.

nfc, pm sent.

Not following you on this... I have installed only two SBX systems, so not the expert, but both are answered by the CCR and I don't remember having to mess with anything DISA, so please explain.

We have about a half dozen of the SBX systems in service. Its ok, programming is to my mind a bit cumbersome and honestly, except for the simplest of things, programming using a phone is an exercise in futility. The pc admin is not so bad once you get the hang of it. We have been installing the XTS/STS since they both came out and there is simply, to my mind no systems that were easier to program and that includes using flash programming on a telephone set. The SBX doesnt come close to the ease and flexibility of these other systems but Vertical has made their decision. The SBX for us is a niche product, a small simple key system. I would never deploy a T1 nor would I ever network these systems. The XTS is going bye bye end of year so I doubt that I would sell anymore to my customers. We had a great ride with Vodavi, Vertical clearly has another vision.

Why can't they integrate the speed dial editor into pc admin! :bang:

Z-Man, as you know you don't use ring assignment to send co calls to a CCR. You use the update tool (you get to that by right clicking a co line) and then you choose day and or night message number. This is a DISA function even if it doesn't say so.