web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Aug 2012
Posts: 4
Member
OP Offline
Member
Joined: Aug 2012
Posts: 4
I downloaded the latest DSX System Administrator v3.29 and installed it on my new Win7 laptop, however, when I try to login to my phone system, I get the message "System not Responding to Login Command - Another Programming Session May be Active"

v3.25 still works on my old laptop

Seems like I missing something really simple here. No one else is connected, I can ping the system, I can scan the ports and see 80 and 8000 open.

Does anyone know the magic trick on this one?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
*****
Offline
RIP Moderator-Nisuko-Tie, General
*****
Joined: Jan 2004
Posts: 6,648
how are you trying to connect ?

have you tried both USB and Ethernet ?

done a system reset on the DSX ?



Skip
------------------------------------

Serving SW and West central Fl since 1984
Joined: Aug 2012
Posts: 4
Member
OP Offline
Member
Joined: Aug 2012
Posts: 4
Trying to connect over Ethernet. Tried USB as well. System was reset. Firewall is off on my system.

Here's something funny: I created a VM on my Laptop and installed System Administrator on that. Works just fine.

-Chuck

Joined: May 2003
Posts: 2,924
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 2,924
Do you have right level Admin program?
Does it say USB error?

Joined: Aug 2012
Posts: 4
Member
OP Offline
Member
Joined: Aug 2012
Posts: 4
No explaination. All of a sudden it worked. Turned my firewall after, still works.

Joined: Sep 2011
Posts: 100
CMM Offline
Member
*****
Offline
Member
*****
Joined: Sep 2011
Posts: 100
Silly question, but have you tried to reinstall the application on the Win7 laptop? It may have been a bad install/upgrade of the system driver (big red security warning in Win7) during the install.

Same issue is happening with one of our techs as well. We don't have a cabinet in-house at the moment so I can test his laptop, but DSX support fed him the line that it wasn't supported on Win7. I have it installed just fine, and working, on my win7 pro (bootcamp) laptop using the 64-bit version. I'm pretty sure I didn't have to adjust the Windows Firewall at all either.


Chris
NECOM Solutions powered by Internet and Telephone, LLC
Comdial, Vertical, NEC DSX/SL1100, Avaya IP Office
Joined: Aug 2012
Posts: 4
Member
OP Offline
Member
Joined: Aug 2012
Posts: 4
I reinstalled it several times. Just started working out of nowhere.


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,287
Posts638,784
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,813 Shoretel
188,970 CTX100 install
187,204 1a2 system
Newest Members
A2A Networks, James D., Nadisale, andreww, gohunt
49,766 Registered Users
Top Posters(30 Days)
Toner 22
teleco 5
dexman 4
dans 3
Who's Online Now
3 members (hitechcomm, Carl Navarro, RATHER BE FISHING), 96 guests, and 180 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5