Topic Options
Rate This Topic
#539685 - 11/16/12 09:38 AM Samsung OS7400 - SMDR to HyperTerminal?
signsofrain Offline

Registered: 11/15/12
Posts: 3

I'm trying to get realtime SMDR data logged to a file. I have hyperterminal listening on a server machine on port 10020. In WebMMC, here are the MMC xxx settings I applied (this is a Samsung OS7400):

Update to LAN Card: Yes
Printer IP Address: (address of computer running HyperTerminal)
Printer TCP Port: 9100
LAN TCP Port: 10020
Printer Destination: PC

Updated the MMC no problem. Settings appear to be applied. Nothing coming through on HyperTerminal. I've verified that I can connect to the hyperterminal listener using telnet from my desktop machine. I type and it shows up in the hyperterminal window, so HT is working, the phone system is just not doing its thing! What am I missing?

Edited by nameless (11/16/12 11:30 AM)
Edit Reason: Please don't post non-customer level MMC's

Google Equipment Search
#539695 - 11/16/12 11:29 AM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]
nameless Offline


Registered: 06/28/06
Posts: 1736
Loc: Brisbane, Australia
I'm not sure what that LAN TCP port is all about in that mmc.

The port you are looking for is 5100

#539696 - 11/16/12 11:38 AM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: nameless]
signsofrain Offline

Registered: 11/15/12
Posts: 3
The phone system has port 5100 open, if I telnet to it I successfully connect but nothing ever shows up. Is there an SMDR On/Off somewhere? All the SMDR options I see in WebMMC are basically just to configure what fields appear in the SMDR data...

Isn't the phone system supposed to initiate a connection to your LAN printer and send the latest SMDR data periodically? Configuring the MMC to connect to an actual LAN printer will be my next step if I can't do what I need here... I'd accept help with doing that too, if anyone would care to offer it. Basically, all I've got is the phone system and WebMMC and I've so far failed to extract any SMDR data. Ideally I'd like to log it to a file in realtime but I'd settle for printing it if that's not possible.

Also, I understand that to apply these settings you need to have "Update to LAN Card" set to "Yes" - could it be that I need to reboot the system as well?
Jack of all trades, master of some.

#539898 - 11/19/12 12:55 PM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]
signsofrain Offline

Registered: 11/15/12
Posts: 3
Bumping my topic in the hopes that someone has an answer. Come on guys, no one has experience getting electronic SMDR records out of an OfficeServ?
Jack of all trades, master of some.

#539913 - 11/19/12 03:17 PM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]
KaiserB├╝gelei├čen Offline

Registered: 05/12/08
Posts: 438
Loc: Everett, WA
Printer IP address : IP of phone system
Printer Destination : PC

Leave ports default (9100 & 10020)

5.6.3 SMDR Options
Check most things yes

Open HyperTerminal:

Connect using TCP/IP Winsock
Host Address : phone system IP
Port number : 5100


Refresh your LAN PRINTER page and the Current Status should go to PC


Moderator:  Genesiscomm, nameless, pvj 
Usedphones Equipment Search
Technician Search, enter State or Zip Code
Signup for our Top Telecom Sites Search!
Shout Box

FREE Download get your DESI Labeling System Software Now!
FREE Download, Get your DESI Labeling System Software Now! Click Here
Make $1000's for less than $10 a month!!!!! Click on a link below to get strated.
by mickeyme
Yesterday at 06:21 PM
by mickeyme
07/23/14 02:49 PM
by mickeyme
07/23/14 12:40 PM
by mickeyme
07/11/14 12:06 PM
by usedphones
07/09/14 01:38 PM
Cell Phone Repair & Phone Equipment Repair - Starting at $29.95! 1-800-766-3425
Cell Phone Repair
Most Recent 5 Post
by mickeyme
Yesterday at 06:21 PM
Definity 8720, PRI Error Code|?
by Dennis H.
Yesterday at 03:42 PM
Blocking International calls EXCEPT Canada on a 7200?
by PatsRule14
Yesterday at 02:47 PM
Need to reset voicmail password CHSUB112A2/dkt 3010
by kwilly69
Yesterday at 01:19 PM
don't have password for unused mailbox and it has a message
by Clara
Yesterday at 11:53 AM
Who's Online
69 registered (5years&counting, phonemeister, brokeda, JustinPGC,, Test-ok, Old blond hippity hopping Bunnie, Hofman telekom, Justin M, phoneguywayne, njh621, justbill, draynor, Coral Tech, mbhydro, ComdialJim, Silversam, ffej010, skip555, Derrick, hitechcomm, RATHER BE FISHING, mongo5150, Mercenary Roadie, hawk82, Professor Shadow, jknichols, Arthur P. Bloom, ChrisRR, upstateny, ampleworks, ronaldjamesh, tim10, compu_85, BobRobert, jimthomson, kjwiewall, gelehu, hbiss, dosjock, DND ON, WiringSolutions, MooreTel, DN27, epcompx2, metelcom, R4+Z, Dlr920, JBean3329, Cepega, Toolie, kwilly69, Genesiscomm, mickeyme, mtncomm1, OBT, Gerrya, Wattheheck, paulw, Chuks, Rcaman, dexman, cvrbob, Scott Weber, IT Wombat, Steve Layton, Clara, 2 invisible), 882 Guests and 119 Spiders online.
Key: Admin, Global Mod, Mod
(Views)Popular Topics
Ask the person below you a game. 3332283
Pictures of ugly work II 2417549
Just for Jokester #12 823156
Just for Jokester #13 703126
New Members: Post Here 520070
Pictures of Ugly Work IV 470758
Constructive Criticism 461548
Just for Jokester #14 423589
Pictures of Ugly Work V 317028
Just for Jokester #11 278040
Newest Members
JustinPGC, Chuks, Thomas E., Dennis H., kwilly69
46270 Registered Users
Top Posters (30 Days)
dexman 53
Derrick 41
justbill 34
hitechcomm 27
jeffmoss26 27
Rcaman 26
brokeda 23
upstateny 23
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Forum Stats
46271 Members
58 Forums
82647 Topics
574573 Posts

Max Online: 4713 @ 04/02/14 11:57 AM
Alkaline, Li-ion, Ni-CD, Lithium, Ni-MH Batteries

Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
ęCopyright Sundance Communications 1998-2014
ęCopyright 1996-2014

NEW Polycom Soundpoint IP 331 PoE 2200-12365-025 1-YEAR WARRANTY

Other Links
Shoretel Repair . voip repair . Avayaphoneshop Telephone Systems . nortelstore . luxe idesign . .