Topic Options
Rate This Topic
#539685 - 11/16/12 09:38 AM Samsung OS7400 - SMDR to HyperTerminal?
signsofrain Offline
Member

Registered: 11/15/12
Posts: 3
Hello,

I'm trying to get realtime SMDR data logged to a file. I have hyperterminal listening on a server machine on port 10020. In WebMMC, here are the MMC xxx settings I applied (this is a Samsung OS7400):

Update to LAN Card: Yes
Printer IP Address: (address of computer running HyperTerminal)
Printer TCP Port: 9100
LAN TCP Port: 10020
Printer Destination: PC

Updated the MMC no problem. Settings appear to be applied. Nothing coming through on HyperTerminal. I've verified that I can connect to the hyperterminal listener using telnet from my desktop machine. I type and it shows up in the hyperterminal window, so HT is working, the phone system is just not doing its thing! What am I missing?


Edited by nameless (11/16/12 11:30 AM)
Edit Reason: Please don't post non-customer level MMC's

Top
Google Telephone Equipment Search
#539695 - 11/16/12 11:29 AM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]
nameless Offline

Moderator-Samsung
*****

Registered: 06/28/06
Posts: 2365
Loc: Brisbane, Australia
I'm not sure what that LAN TCP port is all about in that mmc.

The port you are looking for is 5100

Top
#539696 - 11/16/12 11:38 AM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: nameless]
signsofrain Offline
Member

Registered: 11/15/12
Posts: 3
The phone system has port 5100 open, if I telnet to it I successfully connect but nothing ever shows up. Is there an SMDR On/Off somewhere? All the SMDR options I see in WebMMC are basically just to configure what fields appear in the SMDR data...

Isn't the phone system supposed to initiate a connection to your LAN printer and send the latest SMDR data periodically? Configuring the MMC to connect to an actual LAN printer will be my next step if I can't do what I need here... I'd accept help with doing that too, if anyone would care to offer it. Basically, all I've got is the phone system and WebMMC and I've so far failed to extract any SMDR data. Ideally I'd like to log it to a file in realtime but I'd settle for printing it if that's not possible.

Also, I understand that to apply these settings you need to have "Update to LAN Card" set to "Yes" - could it be that I need to reboot the system as well?
_________________________
Jack of all trades, master of some.

Top
#539898 - 11/19/12 12:55 PM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]
signsofrain Offline
Member

Registered: 11/15/12
Posts: 3
Bumping my topic in the hopes that someone has an answer. Come on guys, no one has experience getting electronic SMDR records out of an OfficeServ?
_________________________
Jack of all trades, master of some.

Top
#539913 - 11/19/12 03:17 PM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]
Kaiser Offline
Member

Registered: 05/12/08
Posts: 507
Loc: Everett, WA
5.6.2 LAN PRINTER
Printer IP address : IP of phone system
Printer Destination : PC

Leave ports default (9100 & 10020)

5.6.3 SMDR Options
Check most things yes

Open HyperTerminal:

Connect using TCP/IP Winsock
Host Address : phone system IP
Port number : 5100

Sha-BANG!
Yahoo!

Refresh your LAN PRINTER page and the Current Status should go to PC

Top

Moderator:  Genesiscomm, nameless, pvj 
Refurbished Phones & Equipment Search
TARGETED LEADS Telephone Installers, System Installation & Phone System Sales!
Technician Search, enter State or Zip Code
Shout Box

FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
Routers for IP phones
by muddybl
02:43 PM
Vodavi 5000? Flexible button programming
by RonP
02:13 PM
NEC UT880 SV9100 ("FEATURE 4")
by djevanstn
03:06 PM
Expand STSe beyond 8 stations
by hooptie
01:32 PM
Customer wants VOIP
by Steve Layton
01:11 PM
Who's Online
45 registered (mbhydro, RATHER BE FISHING, RonP, metelcom, OBT, justbill, tim10, Milo, muddybl, Not_sirius, BTS01, Espen, tylan, SeanPotter2, Derrick, MooreTel, PINKBOY1006, hbiss, Bob3470, Rcaman, littled, PatsRule14, Telephone Tech2, jknichols, PMOC, paulw, newtecky, hooptie, KRRath, DND ON, Yoda, Touch Tone Tommy, Central Coast Tom, jab1780, compu_85, John807, usedphones, conxtel, Mikec2015, mongo5150, JBean3329, TA in KC, Justin M, Professor Shadow, 1 invisible), 776 Guests and 211 Spiders online.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
(Views)Popular Topics
Ask the person below you a game. 7247752
Pictures of ugly work II 4893965
Just for Jokester #12 1569759
Just for Jokester #13 1272685
Just for Jokester #14 964844
New Members: Post Here 881701
Pictures of Ugly Work IV 826746
Constructive Criticism 823538
Just for Jokester #11 675592
So let's Play a Game "Who am I ?" 637825
Newest Members
Vaelstresz77, Rick Lawson, Jorge Lenis, Alex Xavier, sjs1
47843 Registered Users
Forum Stats
47843 Members
59 Forums
88457 Topics
605452 Posts

Max Online: 4713 @ 04/02/14 11:57 AM
Today's Birthdays
Nyetech
Top Posters (30 Days)
hbiss 47
Rcaman 25
Coral Tech 21
Silversam 21
John807 19
Derrick 19
justbill 19
EV607797 19
BorderChrisCnada 18
dexman 17
Ad Spot #3 for sale call 1-800-766-3425
Ad Spot #4 for sale call 1-800-766-3425
Free Phone Repair Diagnostic

Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
ęCopyright Sundance Communications 1998-2016




Trusted Partners
Sitemap