Topic Options
Rate This Topic
#539685 - 11/16/12 09:38 AM Samsung OS7400 - SMDR to HyperTerminal?
signsofrain Offline

Registered: 11/15/12
Posts: 3

I'm trying to get realtime SMDR data logged to a file. I have hyperterminal listening on a server machine on port 10020. In WebMMC, here are the MMC xxx settings I applied (this is a Samsung OS7400):

Update to LAN Card: Yes
Printer IP Address: (address of computer running HyperTerminal)
Printer TCP Port: 9100
LAN TCP Port: 10020
Printer Destination: PC

Updated the MMC no problem. Settings appear to be applied. Nothing coming through on HyperTerminal. I've verified that I can connect to the hyperterminal listener using telnet from my desktop machine. I type and it shows up in the hyperterminal window, so HT is working, the phone system is just not doing its thing! What am I missing?

Edited by nameless (11/16/12 11:30 AM)
Edit Reason: Please don't post non-customer level MMC's

1-800-766-3425 Buy & Sell Equipment
#539695 - 11/16/12 11:29 AM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]
nameless Offline


Registered: 06/28/06
Posts: 1657
Loc: Brisbane, Australia
I'm not sure what that LAN TCP port is all about in that mmc.

The port you are looking for is 5100

#539696 - 11/16/12 11:38 AM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: nameless]
signsofrain Offline

Registered: 11/15/12
Posts: 3
The phone system has port 5100 open, if I telnet to it I successfully connect but nothing ever shows up. Is there an SMDR On/Off somewhere? All the SMDR options I see in WebMMC are basically just to configure what fields appear in the SMDR data...

Isn't the phone system supposed to initiate a connection to your LAN printer and send the latest SMDR data periodically? Configuring the MMC to connect to an actual LAN printer will be my next step if I can't do what I need here... I'd accept help with doing that too, if anyone would care to offer it. Basically, all I've got is the phone system and WebMMC and I've so far failed to extract any SMDR data. Ideally I'd like to log it to a file in realtime but I'd settle for printing it if that's not possible.

Also, I understand that to apply these settings you need to have "Update to LAN Card" set to "Yes" - could it be that I need to reboot the system as well?
Jack of all trades, master of some.

#539898 - 11/19/12 12:55 PM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]
signsofrain Offline

Registered: 11/15/12
Posts: 3
Bumping my topic in the hopes that someone has an answer. Come on guys, no one has experience getting electronic SMDR records out of an OfficeServ?
Jack of all trades, master of some.

#539913 - 11/19/12 03:17 PM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]
KaiserBŁgeleiŖen Offline

Registered: 05/12/08
Posts: 422
Loc: Everett, WA
Printer IP address : IP of phone system
Printer Destination : PC

Leave ports default (9100 & 10020)

5.6.3 SMDR Options
Check most things yes

Open HyperTerminal:

Connect using TCP/IP Winsock
Host Address : phone system IP
Port number : 5100


Refresh your LAN PRINTER page and the Current Status should go to PC


Moderator:  Genesiscomm, nameless, pvj 
Equipment Search, enter part number
Technician Search, enter State or Zip Code
Signup for our Top Telecom Sites Search!
Shout Box

ShoreTel Repairs & Equipment Sales 1-800-766-3425
Paid Leads - Guaranteed money in your pocket!
by mickeyme
11:48 AM
by mickeyme
04/10/14 12:00 PM
by mickeyme
04/08/14 04:32 PM
by mickeyme
04/08/14 03:13 PM
by mickeyme
04/07/14 06:27 PM
Most Recent 5 Post
Dukane Compact 3200
by dukane123
11:11 AM
Help! How do I assign extension numbers?
by Chris - HFI
04:30 PM
KXTVA 50 System prompts
by Not_sirius
04:14 PM
Delayed messages on Partner Mail VS
by lakestelecom
03:40 PM
Phonebook (MMC 768)
by Rod T
03:16 PM
Who's Online
38 registered (bclark, mongo5150, hbiss, Touch Tone Tommy, ckarabaich24, dtmf, tim10, KENB, MooreTel, skip555, Carl Navarro, JBean3329, Justin M, KRRath, dukane123, justbill, Yoda, Arthur P. Bloom, JWRacedog, dosjock, dexman, Silversam, MnDave, RATHER BE FISHING, RyanV, BobRobert, ttech, metelcom, icom, BigJon1023, Wellco, upstateny, RTM, newtecky, terrysallada, brokeda, ChrisRR, 1 invisible), 542 Guests and 118 Spiders online.
Key: Admin, Global Mod, Mod
(Views)Popular Topics
Ask the person below you a game. 2803362
Pictures of ugly work II 1987363
Just for Jokester #12 703317
Just for Jokester #13 608874
New Members: Post Here 444226
Pictures of Ugly Work IV 403229
Constructive Criticism 386931
Just for Jokester #14 344363
Pictures of Ugly Work V 267145
Just for Jokester #11 237815
Newest Members
Sam586, VoIP Portland, Chris - HFI, Fezzik, AmberB
45981 Registered Users
Top Posters (30 Days)
dexman 61
MooreTel 49
justbill 48
mdaniel 44
hitechcomm 34
Rcaman 33
Derrick 33
jeffmoss26 31
nameless 30
Tech Support Line 1.800.766.3425
Forum Stats
45981 Members
58 Forums
81803 Topics
570098 Posts

Max Online: 4713 @ 04/02/14 11:57 AM

Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2014
©Copyright 1996-2014

Phone Repair Services