atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems DATAVIEW REPORTS QUERRIES

I have DataView running on my local server and would like to run reports.
1. When I log onto the the Dataview file via : https://192.168.0.1/DataView, it opens the LOGON page.
2. I input user ID: admin password: samsung OK. The web browser gives me the attached response and fails to go onto the main application homepage.

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.
________________________________________
Please try the following:
• Click the Refresh button, or try again later.
• Open the 192.168.0.1 home page, and then look for links to the information you want.
HTTP 500.100 - Internal Server Error - ASP error
Internet Information Services
________________________________________
Technical Information (for support personnel)
• Error Type:
Microsoft JET Database Engine (0x80004005)
Could not use ''; file already in use.
/Dataview/Login/LoginCheck.asp, line 53
• Browser Type:
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.4; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; .NET4.0C; .NET4.0E)
• Page:
POST 32 bytes to /Dataview/Login/LoginCheck.asp
• POST Data:
login_id=admin&login_pwd=samsung
• Time:
Monday, November 26, 2012, 3:35:51 PM
• More information:
Microsoft Support

Iam using Internet Explorer, With such a response, how do I proceed to get reports?

Yes,

You have to go into Windows Admin Tools and turn on and allow and share out all your IIS stuff. You should see an item under IIS called Dataview.

Basically you don't have the Windows IIS server turned on and configured.

I can't remember off the top of my head all that was in there and it was kind of a pain but that's what's missing. If you're able to call Samsung Tech Support they should be able to walk you through it.

There's not much in the DataView manual but if you have a copy of the EasySet manual the instructions would be the same. If you'd like a copy of the EasySet manual just email me at [email protected]

Also sounds like a permission problem.

At the end of the dataview setup it tells you to change the permissions on 3 folders.
If you don't do this it won't work.

Also as KaiserBügeleißen said, depending on your dataview server OS and whether its 32 or 64bit there are some settings that need changing in IIS.

Check out the trouble shooting section of the dataview manual i think its all in there.