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Joined: Dec 2012
Posts: 1
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OP
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Joined: Dec 2012
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hi, i just switched over from at&t to comcast and the tech some how messed up my phone system. i have a 55 unit motel and the mail consol will not allow me to dial out. my fax/cc machine line and one other line is fine but the main line associated with the sx50 console will not let me dial out. can anyone please help
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
I suspect that you had ground start trunks and the new ones are loop start. I don't think you can get ground start trunks from CATV providers, so you'll probably need a qualified technician to modify the SX50 to function with loop start lines. Note that loop start lines are not recommended in a hotel/motel environment.
Fax lines are always loop start, hence the reason that you aren't having any trouble with it.
Ed Vaughn, MBSWWYPBX
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Joined: Jul 2006
Posts: 2,715 Likes: 11
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Every cut for Time Warner and Comcast I've been told they tell you to get your phone technician involved. Did you skip that part?
Expect to pay a larger fee for service, just because you now created an emergency service call.
Carl
Last edited by justbill; 12/22/12 10:53 AM. Reason: remark removed
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Joined: Sep 2008
Posts: 392
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It's amazing how often this happens.
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