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Joined: Apr 2005
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There are no feature codes used to add lines, this is done by going into system programming.

Do you know if the other company set you up for remote access, if so myself or any tech can remote in and add the lines for a fee.


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All I see is the LEC delivered the lines, I don't see where the OP said they were connected to the system. So it may be more than programming. Someone other than the LEC needs to connect your new lines to the system than program to where you want them to appear and ring. This is pretty simple stuff for anyone that installs this system, so your dealer must not really be a dealer.


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Lcox Offline OP
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The phones all ring on the phones but the phones wont let us answer the lines.
I don't think we can be remote dialed in.

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The phones all ring on the phones but the phones wont let us answer the lines.

What???

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Lcox Offline OP
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correct.. All the phone in the whole office will ring if someone is calling into the new lines, but the phone will not let us answer the call.. We have tried to click every button on the phone, the answer buttons flashes.. but we can't answer..

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Originally Posted by Lcox
correct.. All the phone in the whole office will ring if someone is calling into the new lines, but the phone will not let us answer the call.. We have tried to click every button on the phone, the answer buttons flashes.. but we can't answer..

click on the one that gets you dialtone and hire somebody who knows what they are doing

if the calls are ringing and you are not answering them you are losing business!

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Sent a PM with a referral that covers his area; feel free to PM additional referrals to him.

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