web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Dec 2012
Posts: 31
Chalky1 Offline OP
Member
OP Offline
Member
Joined: Dec 2012
Posts: 31
G'day all,

I have a slight issue with a SV8100 VM8000. grin

A mailbox on a handset is pushing a voice message notification onto it. When you try to gain access, the mailbox states 'This mailbox is busy, goodbye.'

I've deleted the association between the mailbox and the handset in question (which stopped pushing the notification) so I know its a personal mailbox issue.

I've tired gaining access from another handset and the same result entails.

Any help would be greatly appreciated!

Cheers from Down Under,

Chalky smile

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Apr 2007
Posts: 1,439
Member
****
Offline
Member
****
Joined: Apr 2007
Posts: 1,439
May need to reboot the VM00 card.

First try going into "Server Control" and stopping the VM Service and restarting it.

D

Last edited by doghart; 06/26/13 08:15 AM.
Joined: Jul 2005
Posts: 1,333
Member
*****
Offline
Member
*****
Joined: Jul 2005
Posts: 1,333
VM8000 is the Inmail. The only way to stop it is to power off.


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.
Joined: Apr 2007
Posts: 1,439
Member
****
Offline
Member
****
Joined: Apr 2007
Posts: 1,439
lol... swear I read UM8000.... haha

Well I'm sure that's not the first time someone's done that.

D

Joined: Dec 2012
Posts: 31
Chalky1 Offline OP
Member
OP Offline
Member
Joined: Dec 2012
Posts: 31
So would you recommend restarting the system? I'm hesitant to as its a DHCP IP SV8100 in a shopping mall and the handsets here have difficultly reconnecting.

If it may help ill do it tho!

Cheers!
Chalky

Joined: Aug 2005
Posts: 2,125
Member
Offline
Member
Joined: Aug 2005
Posts: 2,125
On the Activevoice NEC products, that usually meant that the user was logged in via laptop and by telephone, or from two phones at once.

Joined: Dec 2012
Posts: 31
Chalky1 Offline OP
Member
OP Offline
Member
Joined: Dec 2012
Posts: 31
Did a restart and that helped.

Spent half an hour going around and checking the phones but all is fixed now so happy me, happy customer.

Thanks all for your input.

Chalky.

Joined: Jul 2005
Posts: 1,333
Member
*****
Offline
Member
*****
Joined: Jul 2005
Posts: 1,333
Originally Posted by doghart
lol... swear I read UM8000.... haha

Well I'm sure that's not the first time someone's done that.

D

Happens all the time crazy Don't know why the marketing bunnies called them virtually the same name..


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.

Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,695
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,706 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
teleco 4
Who's Online Now
3 members (Curlycord, JBean3329, mongo5150), 109 guests, and 248 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5