Topic Options
Rate This Topic
#557372 - 09/03/13 02:07 PM How to change recorded voice scripts of auto attendant?
joni Offline
Member

Registered: 04/04/08
Posts: 20
Loc: Silicon Valley
We have IPK II with EliteMail LX installed, no operator console, just Dterm Series E (DTP-16D) phones.

I need to change recorded voice scripts of the auto attendant messages, how to change it?

ICM Extension 101 VE sales, 102 VE Account payable ....

I can't find a way to listen individual voicemail box of 101 VE sales, how to access these auto attendance voice mailboxes?

Thanks in advance.

Top
Google Equipment Search
#557381 - 09/03/13 02:57 PM Re: How to change recorded voice scripts of auto attendant? [Re: joni]
dans Offline
Member
*****

Registered: 04/13/05
Posts: 1790
Loc: St. Louis, Mo 63025
Joni,

Please write out in full what the auto attendant greeting says, you can leave out the company name if you need to. This will help us guide you to make needed changes.

To access other mailboxes beside your own, log into your mailbox, when prompt to enter security code press the #, dial 9 and mailbox you want to log into, you will need that mailboxes security code.
_________________________
We get old too soon, smart too late

Top
#557392 - 09/03/13 04:47 PM Re: How to change recorded voice scripts of auto attendant? [Re: dans]
joni Offline
Member

Registered: 04/04/08
Posts: 20
Loc: Silicon Valley
Our auto attendant says

"Thank you for calling xxxx" if you know the extension you want to reach, you may enter it at any time.
For sales, press 1 >> transaction Box profile 101
For account payable, press 2 >> transaction box profile 102
For other enquiries please press zero > My have reached the general mailbox for xxxx.

My question is how to listen or change greetings of profile 101, 102 ...

Any way to change security code for those transaction boxes?

Those transaction boxes are not treated as mailboxes, therefore, I can't access it thru # 9 and mailbox number, it is invalid mailbox number,

Thank you!

Top
#557417 - 09/04/13 08:41 AM Re: How to change recorded voice scripts of auto attendant? [Re: joni]
dans Offline
Member
*****

Registered: 04/13/05
Posts: 1790
Loc: St. Louis, Mo 63025
When a transaction box is setup it is assign to a subscriber mailbox as the owner, normally the operators mailbox.

The owner of the transaction box logs into their mailbox and presses the leave message option, if the system ask to enter letters for the name of the box press the # twice, the system will now ask to enter the box number.
_________________________
We get old too soon, smart too late

Top

Moderator:  DrPbx, ttech 
Equipment Search For Hard to Find Items
Technician Search, enter State or Zip Code
Signup for our Top Telecom Sites Search!
Telephone Installers, Telephone Programmers, Telephone Service Providers, System Installation, Phone System and Equipment Sales Directory.
Shout Box

FREE Download get your DESI Labeling System Software Now!
FREE Download, Get your DESI Labeling System Software Now! Click Here
Make $1000's for less than $10 a month!!!!! Click on a link below to get strated.
INSTALLER REQUESTED IN IL
by mickeyme
09/16/14 12:55 PM
INSTALLER REQUESTED IN IA
by mickeyme
09/12/14 03:24 PM
INSTALLER REQUESTED IN LA
by mickeyme
09/11/14 12:52 PM
INSTALLER REQUESTED IN VA
by mickeyme
09/09/14 11:48 AM
INSTALLER REQUESTED IN Washington DC
by mickeyme
09/05/14 01:19 PM
Most Recent 5 Post
XTSc-IP (3001-00) phones will not sync after power outage
by jjjjohn22
08:45 PM
unified messaging
by jk
07:24 PM
Win Communications 440CT & MoH Port
by SugarDaddy
06:17 PM
Nortel
by Bob3470
05:16 PM
New help trouble shooting Sprint Protege CTX KSU (K32US4.F06) system
by kenearth
04:04 PM
Who's Online
102 registered (justbill, count vonzipper, jk, podor, jjjjohn22, dexman, DND ON, Cepega, brokeda, Coral Tech, jmarc, BobRobert, RATHER BE FISHING, hbiss, teldata1, Ben Holmes, Arthur P. Bloom, skip555, bdunne, KENB, usedphones, Quantar, MooreTel, jeffmoss26, Silversam, davetel, kenearth, mbhydro, telephonegunner, SugarDaddy, dtmf, Genesiscomm, rpollard1582, JBean3329, gelehu, tim10, Bob3470, metelcom, hitechcomm, Test-ok, T.C, compu_85, paulw, ChrisRR, TinaM, helpifican, TowerHosp, Central Coast Tom, ALI1400, jknichols, Dimension Seven, Meyery2k, Barrontel, Toshiba Bob, STS E, NRZ Tech, NotNotCity42, Professor Shadow, Steve Mull, tommytex, nevcomm, MooMoo1984, yocrazyb, SwedaGuy, ScottStephens75, montegrubbs, jafabs, irishpot, adteldon, DJBlake, aeronautical, dodger, theodore, troyd40, toshibaguy, Steve Layton, Navyguns, wowsers, Yoda, tmeier, bmreen, jab1780, fifty5footer, upstateny, Skunky, BTS01, dosjock, njh621, pondsoop, CMM, Wattheheck, Touch Tone Tommy, royb, rgerdts, mongo5150, cvrbob, Keighlar, Zoopah, 4 invisible), 1467 Guests and 101 Spiders online.
Key: Admin, Global Mod, Mod
(Views)Popular Topics
Ask the person below you a game. 3664417
Pictures of ugly work II 2813456
Just for Jokester #12 905337
Just for Jokester #13 775366
New Members: Post Here 552078
Pictures of Ugly Work IV 526538
Constructive Criticism 513865
Just for Jokester #14 498383
Pictures of Ugly Work V 361288
Just for Jokester #11 303018
Newest Members
TinaM, Quantar, Dan Evans, MooMoo1984, Extruder
46416 Registered Users
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Phone Power Digital Phone Service
Unlimited Calling US/Canada $14.95/mo.
Top Posters (30 Days)
dexman 72
justbill 64
Rcaman 52
Arthur P. Bloom 47
jeffmoss26 40
ChrisRR 36
Derrick 36
brokeda 31
Coral Tech 25
RATHER BE FISHING 25
NEW Belkin NetCam HD+ Wi-Fi Camera
NEW Belkin NetCam HD+ Wi-Fi Camera with Glass Lense WeMo
Accessories

Contact Us | Equipment | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
ęCopyright Sundance Communications 1998-2014
ęCopyright Usedphones.com 1996-2014


Telephone Installers, Telephone Programmers, Telephone Service Providers, System Installation, Phone System and Equipment Sales Directory


Other Links
Shoretel Repair . Avayaphoneshop Telephone Systems . nortelstore . luxe idesign . phonemanuals.com .