Topic Options
Rate This Topic
#557372 - 09/03/13 02:07 PM How to change recorded voice scripts of auto attendant?
joni Offline
Member

Registered: 04/04/08
Posts: 20
Loc: Silicon Valley
We have IPK II with EliteMail LX installed, no operator console, just Dterm Series E (DTP-16D) phones.

I need to change recorded voice scripts of the auto attendant messages, how to change it?

ICM Extension 101 VE sales, 102 VE Account payable ....

I can't find a way to listen individual voicemail box of 101 VE sales, how to access these auto attendance voice mailboxes?

Thanks in advance.

Top
Google Equipment Search
#557381 - 09/03/13 02:57 PM Re: How to change recorded voice scripts of auto attendant? [Re: joni]
dans Offline
Member
*****

Registered: 04/13/05
Posts: 1791
Loc: St. Louis, Mo 63025
Joni,

Please write out in full what the auto attendant greeting says, you can leave out the company name if you need to. This will help us guide you to make needed changes.

To access other mailboxes beside your own, log into your mailbox, when prompt to enter security code press the #, dial 9 and mailbox you want to log into, you will need that mailboxes security code.
_________________________
We get old too soon, smart too late

Top
#557392 - 09/03/13 04:47 PM Re: How to change recorded voice scripts of auto attendant? [Re: dans]
joni Offline
Member

Registered: 04/04/08
Posts: 20
Loc: Silicon Valley
Our auto attendant says

"Thank you for calling xxxx" if you know the extension you want to reach, you may enter it at any time.
For sales, press 1 >> transaction Box profile 101
For account payable, press 2 >> transaction box profile 102
For other enquiries please press zero > My have reached the general mailbox for xxxx.

My question is how to listen or change greetings of profile 101, 102 ...

Any way to change security code for those transaction boxes?

Those transaction boxes are not treated as mailboxes, therefore, I can't access it thru # 9 and mailbox number, it is invalid mailbox number,

Thank you!

Top
#557417 - 09/04/13 08:41 AM Re: How to change recorded voice scripts of auto attendant? [Re: joni]
dans Offline
Member
*****

Registered: 04/13/05
Posts: 1791
Loc: St. Louis, Mo 63025
When a transaction box is setup it is assign to a subscriber mailbox as the owner, normally the operators mailbox.

The owner of the transaction box logs into their mailbox and presses the leave message option, if the system ask to enter letters for the name of the box press the # twice, the system will now ask to enter the box number.
_________________________
We get old too soon, smart too late

Top

Moderator:  DrPbx, ttech 
Equipment Search For Hard to Find Items
Technician Search, enter State or Zip Code
Signup for our Top Telecom Sites Search!
Telephone Installers, Telephone Programmers, Telephone Service Providers, System Installation, Phone System and Equipment Sales Directory.
Shout Box

FREE Download get your DESI Labeling System Software Now!
FREE Download, Get your DESI Labeling System Software Now! Click Here
Make $1000's for less than $10 a month!!!!! Click on a link below to get strated.
INSTALLER REQUESTED IN OH
by mickeyme
09/30/14 11:29 AM
INSTALLER REQUESTED IN Canada
by mickeyme
09/26/14 06:08 PM
INSTALLER REQUESTED IN IL
by mickeyme
09/16/14 12:55 PM
INSTALLER REQUESTED IN IA
by mickeyme
09/12/14 03:24 PM
INSTALLER REQUESTED IN LA
by mickeyme
09/11/14 12:52 PM
Most Recent 5 Post
Call FWD Guest/info mail box to a cell phone
by svt1
38 minutes 24 seconds ago
Stop SIP calls that don't originate from SIP Provider
by KX-T308
Today at 08:43 AM
What needs to happen to change a 2 port Talkpath to be a 4 port?
by NotNotCity42
Today at 08:15 AM
Mitel CSM "Platform Not Supported"
by Answer The Phones
Today at 04:50 AM
Inter Tel Axxess- not producing outbound tones
by Mike in NJ
Yesterday at 11:19 PM
Who's Online
75 registered (cvrbob, Biztel Cuban Okie Tech, gdtm, svt1, oobie, Jerryh, jmesi03, Central Coast Tom, tripod.qc, Steve Mull, hbiss, jab1780, jeffmoss26, toshibaia4u, justbill, NotNotCity42, dtmf, Gamecock, Skunky, Toshiba Bob, upstateny, skip555, RonP, Rcaman, vicbob, metelcom, ttech, dexman, Hnas61, Mark K., Justin M, dosjock, KX-T308, OBT, JWRacedog, Ben Nkuna, Genesiscomm, Ironhedz, Yoda, podor, LinuxTech, bmreen, phonman123, Memphisribs, WiringSolutions, Alvaphonepro, medhat eme, MooreTel, RATHER BE FISHING, Answer The Phones, Professor Shadow, MrTelComMan, brokeda, nedicz, Touch Tone Tommy, count vonzipper, Mercenary Roadie, davetel, Cepega, ffej010, Mike in NJ, phoneguywayne, newtecky, MnDave, Dlr920, Steve G., doghart, KRRath, Ben Ludke, lansa, hawk82, Bob3470, Carl Navarro, 2 invisible), 674 Guests and 90 Spiders online.
Key: Admin, Global Mod, Mod
(Views)Popular Topics
Ask the person below you a game. 3804588
Pictures of ugly work II 2883816
Just for Jokester #12 933896
Just for Jokester #13 795951
New Members: Post Here 557967
Pictures of Ugly Work IV 535792
Constructive Criticism 523890
Just for Jokester #14 506760
Pictures of Ugly Work V 366455
Just for Jokester #11 315298
Newest Members
nedicz, lansa, tianyuan2k4, bill462, friedmanllp
46438 Registered Users
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Phone Power Digital Phone Service
Unlimited Calling US/Canada $14.95/mo.
Top Posters (30 Days)
dexman 66
Arthur P. Bloom 52
justbill 50
Rcaman 45
jeffmoss26 38
ChrisRR 33
Derrick 33
brokeda 26
RATHER BE FISHING 26
usedphones 23
NEW Belkin NetCam HD+ Wi-Fi Camera
NEW Belkin NetCam HD+ Wi-Fi Camera with Glass Lense WeMo

Contact Us | Equipment | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
ęCopyright Sundance Communications 1998-2014
ęCopyright Usedphones.com 1996-2014


Telephone Installers, Telephone Programmers, Telephone Service Providers, System Installation, Phone System and Equipment Sales Directory


Other Links
Shoretel Repair . DESI . Avayaphoneshop Telephone Systems . nortelstore . luxe idesign . phonemanuals.com .