Asked the LEC to replace an old rubberized drop wire as we think it is the cause of intermittent DSL sync and dropping pots calls, on a service call today. What does LEC technician do? Installs a new drop wire (2 pair 22AWG gsdw is what they use now) through the bridle rings on the outside of the customer's home, new lashings at the roof line, new lashings on the 500pr on the street (tree in the way, so has to go direct to the main cable) and leaves the old drop wire in place, unconnected at the splice case on the pole hanging below, and unconnected on the LEC side of the NID. Can't take 5 extra minutes with his bucket truck to cut the old drop wire down and remove it. I guess I shouldn't complain that the tech even bothered to install a new drop wire.

Last edited by hawk82; 04/04/14 08:47 PM.