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Joined: Apr 2009
Posts: 194
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OP
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Joined: Apr 2009
Posts: 194 |
Hi guys and gals, customer has Partner Mail VS 5.0 and when Auto Attendant times out due to no selection call goes to Ext 14. I need the call to go to Ext. 12 and not Ext. 14
Any help here to walk me through it would be nice.
Thanks in advance.
Telesystems technician
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Joined: Jul 2001
Posts: 3,342 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,342 Likes: 10 |
The same way you change any other selector code.
Log into the System Administrator's mailbox, 9 for programming, 3 for auto attendants, 1-4 for the specific AA, 1 for Day, 6 to modify, 0 for Selector Code 0, 9 to modify, finally the extension number and #, then *## to approve your change and keep the recording intact.
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Joined: Apr 2009
Posts: 194
Member
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OP
Member
Joined: Apr 2009
Posts: 194 |
TTT I get confused with all the different
VM's is it the 6 digit normal pw or some other 4 digit code?
Thanks.
Telesystems technician
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
TTT I get confused with all the different
VM's is it the 6 digit normal pw or some other 4 digit code?
Thanks. default password on the VS voice mails is 4 digits .... once it went to the Messaging voice mails it switched to 6
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