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#577846 09/22/14 08:51 PM
Joined: Nov 2009
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Anyone know the trick to put a caller into a UCD group in another node?
For some reason if agents are busy it goes to the final destination not the queue. The UCD group works fine for calls that originate from within its own node.

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Sounds like a SPNET bug.

I've got a similar situation but working fine running 4.70 between a OS7400 and OS7200 (calls come in via PRI on the OS7400, get transferred straight to the ucd groups on the OS7200)


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