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Joined: Sep 2014
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mzam Offline OP
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I have a customer with a Toshiba Strata 40I and I need to add a phone to the incoming ring sequence. I have gone over the manual many times changed what I thought would add the phones but to no avail. Thanks for the help.

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Program 81 for day ringing and 87 for night

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mzam Offline OP
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Thank you I got it to ring on the other extensions but now it goes straight to voicemail after one ring I only changed 81

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mzam Offline OP
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Hi Steve the phones ring in other extenstions now but It goes to vm after 1 ring the display on the phone says sent 16 call 11-16v how do I fix this

Thanks

Mike

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With handset down try intercom #409
I you have a user book ,its in there "cancel message waiting ".

Last edited by KENB; 09/30/14 08:07 PM.
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mzam Offline OP
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thanks KENB that got the screen back to normal but for some reason it still goes straight to voicemail after one ring

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Look in your user guide at call forwarding 601-604
plus 656 and 657
cancel all call forwarding 601-604 plus 656,657

If you want it to go to voicemail after certain rings put it back in.


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My guess is that you entered an extension number in prog 81 when the system was looking for a port number and turned on ringing for one of the VM ports.

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Intercom #64 16 , will clear the sent 16

Last edited by Steve Mull; 10/01/14 02:08 PM.

Moderated by  Carlos#1, phonemeister 

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