atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems CIX100 with Amanda Voicemail

So,

I've got an Amanda VM on a Toshiba CIX100 mostly working...

But, when the CIX transfers to Amanda the Amanda says "You've man and invalid entry"

I'm assuming that is coming from the in band dtmf tones sent from the CIX100

So, anyone know what the correct intregration codes should be?

I think it's the codes in area (579 Voice Mail Data) items 11-16

I have network emanated software running.

I've been banging my head on this for a bit...

Any help is appreciated!

I assume your using dtmf integration? The CIX sends 91XXX for call fwd no ans calls, 92XXX for direct login or msg waiting key calls. There is a entry in the CIX station basic program for each where you enter there VM ID, it is typical the extension number. There are others but these are the basic.

You might have to extend the integration timer in the Amanda.

So,

Not sure where your talking about on the basic station program, can you clarify where that is in emanager? @wattheheck

Any idea on how to extend this timer? @phonemeister

The integration time out is in the Amanda telephone switch setup where the system integration patterns are located.