Hi guys,

I am doing a demonstration to a new client tommorow and have Toshiba call manager advanced installed and set up to intergrate with a IP extension 302,

IPEDGE-EP running 1.6.1.27
Call manager running version 7.5 build 4.1 (advanced mode)

I can highlight contacts in outlook and use hotkey to dial the numbers and can also clock on contacts and right click dial, and it goes out via the call manager and picks up the IP extension to dial,

but problem is when dialling in from my mobile to a DID, call manager pops and just says my phone number and doestn pop the contact with name etc in outlook(outlookk is open)

Outlook screen pop opens in bottom right hand screen and show my mobile number but says matching number in contacts found 0.


Any ideas where im going wrong guys?

cheers
Joel


Last edited by Comoestus; 09/14/15 05:02 AM.