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Joined: Dec 2009
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Well I exposed you how to restore your data. If it's not working you should call your vendor and have a tech onsite to do further investiations and tests.
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Joined: Aug 2013
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Ok, I understand. thanks for the help
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Joined: Jan 2006
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Joined: Dec 2009
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The SD card problem wouldn't have cause the date and time to change
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Joined: Aug 2013
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My guess at this point is that I've got 2 problems.
1) A bad battery (or maybe the jumper is in the wrong position? I'm still not clear on how it should be placed.)
2) A bad SD card or slot. I took the card out and in a PC I can see the files on it. In emanager, though, when I go to SD card where I should be able to see the backup and copy it to external or format the SD - it shows nothing. The drop down on the left that should show the files is blank. I formatted the card from that menu and it took something like 10 minutes, but said it worked. I did another backup to it which succeeded. Still can't read the card in emanager. But in the PC the backup with the proper time / date is there.
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Joined: Aug 2013
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![[Linked Image from anonmgur.com]](https://anonmgur.com/up/a75618fa4750980e8d77c22f06fca0e2.jpg) This is the best picture I could get of the battery and jumper.
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Joined: Dec 2009
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It's written on/off on the board so I suggest you take it ou and check
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Joined: Aug 2013
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I thought everything was back to normal, but just got told one thing is missing. Apparently we used to be able to pick up the phone and press 9 to get the first available outside line. I didn't even know that was an option, I thought pressing one of the line buttons was the only choice we had.
I don't suppose adding the ability to press 9 for one of the CO lines is a simple thing? Just one click somewhere in emanager? That's too much to hope for, right?
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Joined: Jun 2005
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What does it do now when you dial 9? By default dialing 9 will use Least Coast Routing. By default it will pickup the last line in the Outgoing line group.
As far as the SD card through emanager; the card or reader may not be bad. The likely issue is Windows firwall on the PC running eManager. Disable the firewall and try again.
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Joined: Aug 2013
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When dialing 9 now, a 9 shows on the LCD but nothing seems to happen (no change in tone, no dial sound from the 9) then after a few seconds a Dial Restricted message appears and you get a rapid busy signal.
The Windows firewall on the PC with emanager is off.
Last edited by JasonRy; 08/26/16 02:30 PM.
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