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Joined: Feb 2008
Posts: 683
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OP
Member
Joined: Feb 2008
Posts: 683 |
I've got a dental office that called me for service on this system (I'm assuming its a Starplus). They asked me to add an extension, 105), which I did, but the button layout doesn't match the other 24 button phones. Lines 1, 2, and 3 appear along the top row. On this phone they don't. I have intercom buttons. The customer had a user guide that said to program a button, press SPEED, SPEED; press the flexible button key, then press 88 001(for line 1); SPEAKER to hang up. Instead I got an error tone. Am I missing something?
Local Vodavi dealer went under years ago and as far as I know, no one else in Buffalo touches these systems.
St Petersburg
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
In order to move a line appearance, loop or pool key by a user, the option to do that has to be enabled in admin programming. This requires a password to access.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Feb 2008
Posts: 683
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OP
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Joined: Feb 2008
Posts: 683 |
Got it. Gotta find that manual
St Petersburg
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