atcomsystems.ca/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems 8622 ip phone

Howdy,
We have an Axxess 8.224 system with an IPRC.
We have a 8622 ip phone that used to work before system upgrade ( I think it used a PAL).
When I tried to hook it up I get License Error IP Endpoint.
DB Studio reports:
IP Endpoints: 1
IP Endpoint Licenses in use: 0 of 0

1. Does this mean I now need to purchase a license for this software version?

2. Can other VOIP phones work with this system without license?

3. Where can I get a license for this phone? It seems like Mitel has bought Inter-tel and I cannot navigate to a endpoint license purchase.

I called our regular technician and he said the phone is not compatible with our system anymore??

Yes, you need a license.
No, other IP phones won't work.
It can be purchased from your Inter-Tel vendor.
The phone you have will work, but you may need a firmware update from Inter-Tel

Well, you could get an 8660 or even older models to work without a license, but these would probably require an update to the firmware and also use a different power brick.

Thanks dfleschute and SoCalJake. :toast:
I finally got a quote from inter-tell for $210.56 for a class A endpoint license.
Needless to say, we are probably putting our 8622 up for sale.

Any luck with a softphone and SIP(linphone or ekiga)
Or will that take a class B endpoint license in our Axxess?

That's too bad. As far as softphones on an Axxess, you're stuck again as they require B licenses, an upgrade to 9.1 AND it has to be an Inter-Tel 8602 model; no freebies this route either.

There is an older Inter-Tel softphone that's no longer supported but it, too has it's list of dependencies.