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Joined: May 2002
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Cisco here also

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Ken, do you mean that Cisco is on the way out like Avaya or that their equipment is in Wal-Mart stores there?


Ed Vaughn, MBSWWYPBX
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They use Cisco for there phone system

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I think Avaya screwed up buying Nortel. They could have got that customer base without buying Nortel. The MICS and CICS where great platforms but the BCM was pretty poor. Plus they bought all the Option 81/ cs1000 stuff which was good as a TDM system but wasn't much on IP side. Avaya was king on the contact center side at one time. Another thing was developing new phones too often and Stopping support on great phones like the 5400 series phones. As for hosted being the way to go and future...ummmm tell that to someone that has more than 15 phones. We install voip/TDM and hosted....our customers are much more happy with voip/TDM. Once you get over 12 phones hosted gets expensive unles you have lots of toll...not to mention the bandwidth requirement to the web. Try replacing a good solid key system with hosted...they will come begging for keys system back. The most expensive part of any system is phones and hosted doesn't save any there. It suck as a customer when your internet dies on hosted and you can't even call the office next to you. A good solid TDM / voip with sip trunks is the way to go IMO


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Agree- seems from the outside, armchair QB point of view that they were still following old business models.

If you already have products that do everything another system does, do you really need to buy it? Furthermore, do you really need to buy it, everything around it, the boxes it all came in and the truck it arrived on?

There was a reason Nortel was going under. Buying Nortel, especially lock, stock and barrel, looks like a poor decision. It may have just been old telecom reverence for the iconic Nortel name.

I'n not a fortune 500 CEO, but it looks like either targeted "cherry picking" Nortel purchases would have been better. Better still, buy rights to make & sell tightly integrated systems under your own brand (Nortel was circling the drain- they would have sold). Then you can market to Nortel customers with your own known and stable architecture, offering them "updated, enhanced and stabilized" systems.

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OK I'm locking this as we are way off the rules of posting in this category.

Remember if you want to discuss anything other than the exact news release open a new topic in the proper category for off topic discussions.


Retired phone dude
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