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#607248 01/18/17 09:56 PM
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I have a Vodavi STSE with the 24 button set that was being used in a space by one customer and they moved out yesterday taking thier 2 CO's with them, today a new customer moved in so I connected thier 2 CO's that they had moved over from thier old location(that didn't have a pbx) to the vodavi and the phones won't roll to the next line. So basically if I call the main line and I answer, when I call that main line again it just rings and rings. Should thier be any rolling set up on the CO's side? Or should I check to make sure they don't have some setting on thier line that's causing this? I do know when your on line 1 and you call line one, it beeps in the handset your on, but never rings to any of the other phones.

Thanks for any info

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WebbFishing #607254 01/19/17 12:36 AM
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Sounds like the provider has call waiting on the main line as opposed to it hunting to the second line. Changing this is not a function of the STSe.
You should check with the dialtone provider to see if they have the lines set up correctly for hunting.

Last edited by Derrick; 01/19/17 12:36 AM.

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