web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jan 2017
Posts: 1
luci Offline OP
Member
OP Offline
Member
Joined: Jan 2017
Posts: 1
I have an iwatsu ADIX ix-12ktd-3 phone that I am trying to purchase a headset for. Another person purchased one and when they connected it to the headset jack it did not work. After reviewing the manual it says you must use the "headset control key" to make or answer calls. I cannot find this key on the phone. I also cannot locate a control or release key. So while the phone has a headset jack, there seems to be no way to operate it once it's connected. Any help would be much appreciated!

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Aug 2006
Posts: 1,795
Likes: 10
Moderator-Iwatsu
*****
Offline
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,795
Likes: 10
The KTD-3 model uses the HEADSET CONTROL key if the headset is plugged into the headset jack on the phone. The control version of this button replaces the connect and release buttons, so you'd only need the control type button.

By default, a headset control button is placed on the top row of buttons, right under the display. You can find out if one is programmed by leaving the handset in the cradle, dial FEAT, #, 9 then push a button. The display will show you how that button is programmed. Repeat for other buttons. One of those buttons may already be programmed.

If you don't have a button, you'll need your vendor to program one for you. It's not a bad idea to have your vendor in to do this, because there are other programming settings he can make to assure the best headset operation. This is all predicated on your system having a software version that supports the headset control version (with ktd-3 phones, it's pretty likely).


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.

Moderated by  JBean3329 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5