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#608360 - 02/27/17 07:59 PM Routing DNIS to external numbers
ahartsell Offline
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Registered: 12/17/10
Posts: 8
Loc: Bakersfield, CA
I have an external conversion set up in Conventional Networking to send calls to an external cell phone. If I dial the number in the conversion table from an internal extension, the call goes out as programmed. However, if I take the appropriate number from 28.01 and enter it as the conversion number in 25.02 for one of my DNIS numbers, it rings to the attendant station rather than being forwarded out. Is there some other programming that I need to do in order to get this to work, or is it just not possible?

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#608377 - 02/28/17 07:44 PM Re: Routing DNIS to external numbers [Re: ahartsell]
JBean3329 Offline

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Registered: 08/09/06
Posts: 1359
Loc: Jamestown, NY
I can remember making his work, but if I remember correctly, I had to direct the call to an extension set up to remote forward to the external number. You can select this as a destination from an auto attendant as it will treat it as an extension. I don't think a networking access code is a valid entry in Class 25.02, unless you're routing to networked system, in which case you have to point the call at a far end extension.
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