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Joined: May 2009
Posts: 1,198
Member
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Member
Joined: May 2009
Posts: 1,198 |
After you set the hunt group to be ACD, did you log the phones into the hunt group?
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Joined: Sep 2016
Posts: 11
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OP
Member
Joined: Sep 2016
Posts: 11 |
ahh, we dont use the login accounts thing, its just got a load of stations in it, standard Distributed works ok for us if ACD can't work with stations,
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Joined: Sep 2016
Posts: 11
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OP
Member
Joined: Sep 2016
Posts: 11 |
we solved this, we set up a Forwarding Path from the receptionists phone in the station section to forward to a standard Distributed hunt group  It doesn't quite do everything we wanted like the advanced hunt group features or keep ringing the receptionist as well bit it works
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