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#609072 - 03/22/17 09:47 PM Toshiba to wind-down it telecom division  
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aweaver Offline
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It looks like Toshiba is about history here in North America.
http://d31hzlhk6di2h5.cloudfront.net/201...on_03-21-17.pdf


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#609125 - 03/24/17 12:15 AM Re: Toshiba to wind-down it telecom division [Re: aweaver]  
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newtecky Online content
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I wonder how long they will keep their support open. Some of the new systems we recently sold have 5 year software support.

#609128 - 03/24/17 01:08 AM Re: Toshiba to wind-down it telecom division [Re: aweaver]  
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They can keep it open for as long as they like but I can only imagine the quality of the support will rapidly degrade as the experienced engineers move on to other jobs.

For certain, they are not going to invest anything into bug fixes, security patches, or product improvement.


Last edited by Meyery2k; 03/24/17 01:08 AM.

Michael Meyer
#609129 - 03/24/17 01:25 AM Re: Toshiba to wind-down it telecom division [Re: Meyery2k]  
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Andyreed Offline
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Would they not likely just contract support out to the low bidder?

#609130 - 03/24/17 04:27 AM Re: Toshiba to wind-down it telecom division [Re: Meyery2k]  
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Originally Posted By: Meyery2k

For certain, they are not going to invest anything into bug fixes, security patches, or product improvement.



Which is a big deal for some customers

#609145 - 03/24/17 08:44 PM Re: Toshiba to wind-down it telecom division [Re: aweaver]  
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hitechcomm Online content
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Great opportunity to go after the installed base.

#609239 - 03/28/17 02:02 PM Re: Toshiba to wind-down it telecom division [Re: aweaver]  
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ATechguy Offline
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I guess this doesn't help !http://www.cnbc.com/2017/02/14/delays-confusion-as-toshiba-reports-63-billion-nuclear-hit-and-slides-to-loss.html

#609501 - 04/04/17 10:32 PM Re: Toshiba to wind-down it telecom division [Re: aweaver]  
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Another one bites the dust


- Dave S. -

Business and life are like a bank account. You can't take out more than you put in.
#609502 - 04/04/17 11:08 PM Re: Toshiba to wind-down it telecom division [Re: aweaver]  
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John807 Online content
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I don't know
My buddies the big Toshiba dealer put out an e-mail saying Toshiba will support them long haul. Their back up offerings are Panasonic and Nec. Personally I'm not a fan of systems that in the past could be had over the counter in any supply house.


John 807
#609503 - 04/05/17 12:41 AM Re: Toshiba to wind-down it telecom division [Re: aweaver]  
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phonman123 Offline
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But John aren't you a Samsung Dealer?

They only sell thru distribution. They saw it years ago.
Look how many people they let go since thy did it.

Accounting
Customer Service
Tech Support

Toshiba was so heavy with support it was great, but not profitable.

#610311 - 05/12/17 12:44 AM Re: Toshiba to wind-down it telecom division [Re: aweaver]  
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Michael Meyer
#610404 - 05/16/17 01:30 AM Re: Toshiba to wind-down it telecom division [Re: aweaver]  
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newtecky Online content
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They also put together an FAQ for Toshiba customers and dealers:
http://www.mitel.com/toshiba


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