atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Samsung 7100 Officeserv Access

Hi there,
We have come across a client whose phone company folded and left him with a 7100 that he can't access. We look after his computers and hes asked us to get into it so we can administer it going forward. We have not used a Samsung before so would need some initial advice on how to get into it via DM and try some passwords the client knows of, but if he can't provide a working one, reset somehow. The failed company he used has reset it twice before he tells me using a phone. Any assistance would be appreciated.

Craig

Can you access the system through telephone programming?That's a first step. DM you would need to know the ip address of the 7100 and a cable to connect.After that a user name password and you're in.If you don't know the password you can get the customer to contact Samsung on letterhead and they should be able to help you out.

Removed procedure which shouldn't be in the public forum.

Transfer 200 password 1234

Thanks for your assistance so far, I will try this today on one of the phones and see how we get on.

The only thing the post above will get you is basic admin level access to the system.Great for setting the clock , basic admin of the system.It sounds like this may be a start but not what you need.