Previous Thread
Next Thread
Print Thread
Rate This Thread
#609744 - 04/16/17 12:46 PM Sometimes not able to answer phone  
Joined: Dec 2005
Posts: 255
ringtone Offline
Member
ringtone  Offline
Member

Joined: Dec 2005
Posts: 255
New York
I have had a CTX100 Toshiba phone system for at least a decade. All of a sudden I am sometimes unable to answer a ringing phone. The phone system thinks I have picked up the phone, but the call continues to ring. Any ideas?

Google Telephone Equipment Search
#609807 - 04/21/17 12:12 PM Re: Sometimes not able to answer phone [Re: ringtone]  
Joined: Oct 2011
Posts: 73
toshiba dealer Offline
Member
toshiba dealer  Offline
Member

Joined: Oct 2011
Posts: 73
QUEBEC
what type of phone you have? i have noticed in the past with old DKT 3020 or 3010, the hook switch is bad and do the same problem.
check replacing the phone with a new one DP5000 series & try.

#609824 - 04/22/17 09:59 AM Re: Sometimes not able to answer phone [Re: toshiba dealer]  
Joined: Jul 2014
Posts: 11
Skunky Offline
Member
Skunky  Offline
Member

Joined: Jul 2014
Posts: 11
Brooklyn, NY
I know you've likely already checked this, but I've found that the line cord (wall to phone) being bad will sometimes do this. Had one just yesterday, as a matter of fact. (They're rather abusive to the phones around here, pull, yank, throw)

#609831 - 04/22/17 06:18 PM Re: Sometimes not able to answer phone [Re: ringtone]  
Joined: May 2002
Posts: 3,531
hitechcomm Offline
Moderator-Avaya, Polycom
hitechcomm  Offline

Moderator-Avaya, Polycom
*****

Joined: May 2002
Posts: 3,531
New York, NY
With a system this old, and Toshiba out of business, problems like this will only get worse. Time to think of moving to today's Technology.

We are starting to talk to our Toshiba base about moving forward.

#609848 - 04/24/17 02:03 AM Re: Sometimes not able to answer phone [Re: ringtone]  
Joined: Jan 2010
Posts: 695
Carlos#1 Online sleepy
Member
Carlos#1  Online Sleepy
Member

Joined: Jan 2010
Posts: 695
Australia
Could have been as simple as a hook switch in the older style phone.

These system will keep running for years to come so there will be plenty of sales scare mongering of having to move on quickly.
Don't forget that the Toshiba has a 5-7 year warranty depending on the country.


Regards
Carl

Moderated by  phonemeister 

Refurbished Phones & Equipment Search
TARGETED LEADS Telephone Installers, System Installation & Phone System Sales!
Technician Search, enter State or Zip Code
Shout Box
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
Single Drop OSP
by dexman. 10/19/17 06:41 PM
SV9100 - Cloud dialler setup
by ecohomes. 10/19/17 04:14 PM
PRI on a MICS
by teleco. 10/19/17 01:54 PM
SBX PRI
by adteldon. 10/19/17 01:36 PM
Who's Online Now
40 registered members (Scotty Woods, John807, Silversam, seafort, Touch Tone Tommy, OBT, ATechguy, Carlos#1, Ironhedz, Johnny Luchador, hbiss, Ohm_Boy, Professor Shadow, TA in KC, TMacie, JBean3329, kenc, GregKlaus, PatsRule14, jab1780, Iwatsu Guru, upstateny, dexman, Rcaman, ahartsell, usedphones, Eric Young, Yoda, jknichols, Ben Holmes, Bushmills, Toolie, ecohomes, ChrisRR, TelephoneSystemsDirect, CIX670-PhilDeck, Ken B, skip555, 2 invisible), 802 guests, and 623 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
KHOD, celeste, John-Bee, CAMBRIDGEDENTAL, Jone2017
48284 Registered Users
Forum Statistics
Forums60
Topics89,822
Posts612,716
Members48,285
Most Online4,713
Apr 2nd, 2014
Today's Birthdays
junkman, Tom J.
Top Posters(30 Days)
dexman 59
John807 20
oobie 14
RedBul 13
Free Voip phone with every line!
FREE Voip Phone - Click Here!
Ad Spot for sale $299 This spot gets 5 million page loads per month! Call 1-800-766-3425
Free Phone Repair Diagnostic
Website for sale!
Business and website or sale!
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
ęCopyright Sundance Communications 1998-2016




Trusted Partners
Sitemap