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#608010 - 02/17/17 02:36 AM Extending maximum message length in Talkpath/Dispatch  
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EV607797 Offline
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Does anyone know if there's a way to extend the maximum recording time for a mailbox? I know that the system allows up to 999 minutes (roughly 16.5 minutes), but this customer needs about three times this (as in unlimited). I know that ADMIN won't allow it, but I was hoping that someone might remember a registry item that might allow me to circumvent this limitation. They are only using three mailboxes, so disk space is not an issue.

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#609754 - 04/17/17 08:54 PM Re: Extending maximum message length in Talkpath/Dispatch [Re: EV607797]  
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Deltron Offline
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I ran into this years ago. According to Dave Greer, who knew the system inside out, 999 was the max, no registry work arounds.

#609809 - 04/21/17 02:38 PM Re: Extending maximum message length in Talkpath/Dispatch [Re: EV607797]  
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adteldon Offline
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Ed, are you talking about 999 seconds of greeting length or actual message length? If you are talking about greeting length then would it be possible to record the greeting in a menu (that may have a registry item that could be extended) and time out into the mailbox if they need to leave a message? Just a thought, but it kind of sounds like maybe they are using the mailbox to record actual phone calls, which would mean this is no help at all.


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#609864 - 04/24/17 03:28 PM Re: Extending maximum message length in Talkpath/Dispatch [Re: EV607797]  
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EV607797 Offline
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EV607797  Offline

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It's the message record length, not the greeting. The doctors use this mailbox to transcribe their daily activities, which often goes way over 16 minutes.


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